What to look for when choosing a house cleaning service
In 1965, if you were a married woman on average, you’d have spent about 32 hours per week cleaning the house.
In 50 years time, the average Auckland (man and woman) will spend only six hours per week to clean their home.
Many families have no time to dedicate to cleaning. House cleaning is often put off by busy families who are juggling full-time work, taking care of their children and pets, as well as finding time to relax.
It may be time for you to hire a house cleaning service if this is your situation. Instead of spending your weekends and evenings dusting, mopping or cleaning the house, you could spend that time doing something you really enjoy.
You need to know the criteria before searching for “house cleaning in Auckland“. You don’t just want to invite anyone into your home.
Continue reading to learn the most important factors you should consider when choosing a house cleaning service.
The Signs of a Quality House Cleaning Service
The average person spends 61 days of their lives vacuuming, and 69 days cleaning the bathroom. You could spend 130 days with your family.
Find a reliable house cleaning service to free up your valuable time.
- Stellar Reviews & Reputation
Ask family and friends for recommendations. What house cleaning service do they use? Do they like their house cleaners?
Reviews and testimonials are the next best thing to personal recommendations. Check out Google, Yelp and the BBB as well as other local review websites in your area. Do not rely on the testimonials found on a company’s site alone. Check out third-party review websites as well.
When researching different cleaning services, you should look for positive reviews.
- Trustworthiness
- Professionalism
- Punctuality
- Availability
- Work ethic
- Cleaning skills
You should be able to see a pattern of positive feedback. Remember that one bad review by a disgruntled client is not enough to bring down the whole company.
Bonus tip: A good cleaning service will also give back to the local community .
- Excellent Communication Skills
You should be able to establish a rapport with your house cleaner from the first email or telephone call. Use the first contact to gauge their professionalism before you schedule a walkthrough or discuss quotes.
List the questions you want to ask.
- What is your rate structure (hourly, fixed fee, service-based)?
- Are you and your company insured and bonded?
- How long has your business been running?
- Do you conduct background checks on all your employees?
- What cleaning products (and suppliers) do you use?
- How will my home be accessed by visitors?
- What should I do about my pet?
Listen to their responses and the way they speak. Are they friendly, warm and genuine? Do you feel comfortable giving this person the keys to your house?
- Fully Bonded and Insured
What if you or someone else is injured when cleaning your house? What happens if you lose, break, or damage something that belongs to you?
You won’t be protected if you hire a cleaner who isn’t insured or bonded. Reputable companies will have both and will gladly provide proof on request.
- Service Providers Offer a Variety of Services
Do you need maintenance cleaning once a week, or several times a year? You may need to do a more intensive deep clean before moving out or in the spring.
Be sure to know what you require before making any calls. You can customize the services offered by the best cleaning companies to meet your family’s and home’s needs.
- Independent Workers vs. Independent Workers
Many cleaning services do not screen their employees or conduct background checks prior to hiring. Others take a casual attitude about who they hire and may allow a worker to bring their friend/cousin/neighbor with them on the job.
You never know what to expect when you hire independent cleaners. You don’t know who you are letting in your home, or who they may bring. You can’t guarantee that you will get the same cleaners every time, or the same level of quality.
Search for a cleaning service that conducts background checks and thorough screening on each person hired. Otherwise, it’s not worth taking the risk!
Always go with your gut instinct
Hire a cleaning service to get back what you lost.
- Time is a factor.
- Energy
- Enjoy peace of mind
You should keep searching if you are not confident that the company will provide these services. Don’t stop asking questions until you’re 100% satisfied. Listen to what the other person has to say and be honest.
What happens if you feel “off”? Or if you are not comfortable with the company? Go with your gut, and then move on to the company next on your list.
Do you need a house cleaning service?
You wouldn’t trust your health to any random doctor that you find in the phonebook, so you shouldn’t trust your house to just any cleaning service.
Be sure to check the reputation of any company that you are considering. The company should also be insured and bonded, and provide a wide range of cleaning services. The best cleaning services hire and screen their employees.
When you’re looking for the best house cleaning service, always go with your gut. Follow these steps to get a clean, sparkling home.